Contact
Caring Homes is an independent national network of residential, nursing and dementia homes providing person-centred care. We are a family business, established in 1994 by Helena and Paul Jeffery. Everything we do is directed by the needs of the individuals we care for and their families.
Last year we helped over 5,000 families find the right care with free advice on anything from funding to finding the right home.
Get in touch to discuss your situation. We can help with advice on paying for care, how funding works and we can search all our homes near you as well as book an appointment to meet the Home Manager.
Interested in one of our homes, a career with us or simply want to find out more about our business? Post, email or phone us today for an answer to your question.
Caring Homes Head Office
Opening hours: 9am-5pm Monday -Friday
Frequently asked questions
We understand that you may have many questions when you or a loved one are considering a care home. Our helpful and knowledgeable team are here to offer you free advice on finding the right home, care types and funding advice.
Click here to read more.
Customers
If you wish to make an enquiry about our care, please contact each of our care homes directly here or call our customer helpline below.
Calls may be recorded for quality and training purposes.
Partners and Suppliers
If you are currently providing services or supplies to us and would like to talk to us please contact the home you supply directly. Due to the volume of contacts we receive, we are not always able to respond to speculative supplier approaches.
Accounts
ACCOUNTS RECEIVABLE
If you need to contact our credit control and billings department in relation to invoices you have received, please send an email to [email protected] or contact 01206 258907.
ACCOUNTS PAYABLE
If you are a supplier and need to contact our purchase ledger department to discuss your account or payment, please send an email to [email protected] or contact 01206 258903
Media and Press Office
If you are a journalist and have a media enquiry please call our Press Office on 0800 058 4282
Compliments and Complaints
Our aim is to deliver high quality services and we love to get your feedback on your experience. We also know that, from time to time, things don’t go quite so smoothly, and so we really appreciate hearing from you regarding what we did right and what we could be doing better.
Spam and business touting emails will not be responded to.
