Brooklyn House Delight at CQC Success
Following a review of the inspection process in recent years, five areas of the business are now inspected which assess how well the service is treating people with respect, quality of care provision, safeguarding and safety, staffing and management of the service.
The modern, purpose-built care home, which is part of the family-owned Caring Homes Group, has achieved the highest possible levels of care delivery having met the required standards in all of the above areas.
As part of the process, CQC inspectors spoke to residents, relatives and members of staff. The home demonstrated full compliance in all areas with special mention made of the knowledgable staff and the open communication around the home.
Home Manager, Sarah Taylor told us:
‘We are delighted that the hard work done each and every day by our team has been recognised through this positive report. We have a tightly knit staff team here and we put the Service Users at the heart of everything we do.
First and foremost Brooklyn House is our residents’ home. It is a pleasure to provide a service for so many wonderful people, but it is always nice to hear that you’re getting things right!’
Located at the heart of Attleborough in Norfolk, Brooklyn House provides residential care and nursing for up to 40 elderly people. The home is run by the family-owned Caring Homes Group, which was founded in 1994 by mother and son team, Helena and Paul Jeffery.
