Double delight for Caring Homes as two new homes awarded Good CQC ratings
Caring Homes are delighted that two of their new homes have been given a Good overall rating in their first inspections from the Care Quality Commission (CQC).
Horsell Lodge in Woking, Surrey and Broadbridge Park in Horsham, West Sussex, have been praised in their first CQC reports for having a friendly and thoughtful team of staff who encourage independence and know their residents well. The standard of the food, activities and the management teams were also praised in the reports.
The care homes were rated as Good in each of the five inspection categories - safe, effective, caring, responsive and well-led – during the visits, which took place in August.
In line with the CQC’s new ways of working following the Covid pandemic the infection control and prevention measures in place were inspected in full. This is to ensure the home is prepared in preventing or managing any infection outbreak.
Care Services and Operations Director Julie Mason said, “This is a great achievement for our new homes and we are delighted with the good overall ratings for Broadbridge Park and Horsell Lodge.
“The teams are thrilled as it shows that the CQC have witnessed the combination of great care, great service and great practices as well as great people working within our homes.”
Part of the Caring Homes family both Horsell Lodge and Broadbridge Park are residential care homes that can provide personal care and accommodation for up to 70 people aged 65 and over. Both are built to the latest care standards and offer dementia, residential and nursing care on a permanent and short stay basis.
“At a new home there is the chance to build the team from the ground upwards, starting from scratch with a whole team approach,” explained Julie.
“That is what we do at all our new homes and, once residents arrive at a newly built home we become resident-led, as this is the best way to create a home from home with truly person-centred care.”
At both Horsell Lodge and Broadbridge Park residents are encouraged to retain their individuality and independence, bringing their own ideas with them from their family homes. Residents and their families are encouraged to be part of decision-making regarding care.
At Broadbridge Park residents are involved in decisions about their environment deciding how the gardens should be managed and being part of the recruitment process for the gardening contract, sitting in on interviews and giving their input regarding the best candidates.
Julie said,” Caring Homes is a large care home group and we can take the best from that and then allow each home to have its own individualities.”
Caring Homes was established in 1994 by registered nurse Helena Jeffery and her son Paul. Since then the company has grown to become one of the most highly respected independent care and support providers in the UK with 70 homes across the country and it remains family run.
