Latham Lodge rated ‘good’ in all areas by the CQC

Latham Lodge care home in Purbrook, Portsmouth, has been applauded for creating ‘lots of smiles and laughter’ by the Care Quality Commission (CQC). The friendly care home was rated as providing a ‘good’ care service in all areas in its latest inspection.Part of the Caring Homes Group, Latham Lodge provides nursing care for up to 37 residents; it was given a ‘good’ overall rating by inspectors, for providing a safe, effective, caring, responsive and well-led care service.The CQC report praised Latham Lodge, and noted: ‘We observed that staff were kind, caring and friendly in their approaches to people's care. There was a good rapport between staff and the people they supported with lots of smiles and laughter. A member of staff told us, "It's a lovely place to work. There's never a day when I don't want to come in to work”. A community care professional told us, "Latham Lodge provides exceptional care from the foundations upwards. I have never witnessed any behaviours or practices that have raised concerns".’The report continued: ‘Staff spoke in a caring way about people. For example, one care worker said, "If you can get someone to smile or do something they can't usually do, that makes my day".’To find out about people's experience of living at the home inspectors spoke with 14 residents and three relatives/visitors, sitting and engaging with them. They also observed how staff cared for people and worked together as a team, and spoke with five members of the care team which included the registered manager and a visiting healthcare professional.Sylvia Morse-Carter, Home Manager, says: “We strive to give our residents the care and lifestyle they wish to have and involve them in every aspect of their care. We are all extremely happy at the praise we received from inspectors in the report following their visit to Latham Lodge in September this year. All of our team members, residents and families work well together to support each other and it is very pleasing to see that our service has been rated as good by the CQC.”If you would like find out more about life at Latham Lodge please contact us on 0808 223 5519 or email [email protected].